Cancellation policy

As of May 2025

1. Right of withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason.
The cancellation period shall be 30 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

2. Consequences of revocation

If you cancel this contract, we will reimburse you all payments we have received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the standard delivery offered by us).
The refund will be made immediately and at the latest within 14 days of receipt of your cancellation.
For the refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise. Under no circumstances will you be charged any fees for this refund.

You must return the goods to us immediately and at the latest within 14 days from the date on which you notified us of your cancellation. This deadline is met if you send the goods before the expiry of the deadline.
You are responsible for the return shipping costs.

3. Exclusion of the right of withdrawal

The right of withdrawal does not apply to the following contracts:

– Supply of goods manufactured according to customer specifications or clearly tailored to personal needs (e.g. custom designs on request).
– Supply of goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
– Supply of goods which, due to their nature, have been inseparably mixed with other goods after delivery.